Blue Eskimo

Privacy and data security

Blue Eskimo takes privacy and the handling of personal data extremely seriously, right across all of our business operations, not just our website.

Blue Eskimo Solutions Limited which is registered in the UK, as company number 04628354, is the data controller.

We acknowledge and agree that any personal data of yours that we handle will be processed in accordance with all applicable data protection laws. 

Like most websites today, our website uses what are known as ‘cookies’. Our cookies are small files, placed on your computer by your browser, to help us provide a better service. We do this to help us understand things such as how many people visit the various parts of our website.

Our cookies do not identify you personally. If we need personal information (such as when you ask us to contact you) we are always upfront about it. We do our best to make it clear, not only when we collect personal information, but also what we intend to do with it.

Why do I have to agree to the use of cookies?

You don’t – you can agree, or you can opt out. Like all websites in the UK, we have to tell you that our website uses cookies and provide a mechanism for you to opt out of their use. You’ll see this notice at the foot of every page, until you agree – at which point the notice disappears.

You can control cookies using your browser

Typically, your Web browser software will allow you to control cookies through its settings. For details on how to do this, please refer to the browser’s help files or the manufacturer’s support pages.

The information we may collect and how we use it

This website collects a limited amount of personally identifiable data and then only what is needed to conduct our business in a timely and effective manner. Data collection is limited to:

  • Website analytics
  • LinkedIn analytics
  • Enquiries and visitor-driven contact

Google Analytics

We use Google Analytics to measure website traffic in order to provide the best content and service possible. This is essential to our business in terms of planning our marketing and product development. Google Analytics does not personally identify a website visitor to us, although Google may use data gathered to provide a better service. Blue Eskimo is not responsible for how Google uses data it gathers. If you do not wish to be tracked by Google, you can opt out here.

LinkedIn Insight Tag

To help improve the performance of our business and its services, the Blue Eskimo website uses LinkedIn Insights to help track visitor activity. The LinkedIn Insight Tag helps us to track conversions, retarget website visitors, and unlock additional insights about members interacting with our advertising. We do this to provide more relevant content, such as tailored job recommendations.

The LinkedIn Insight Tag enables the collection of data regarding visits to our website, including the URL, referrer, IP address, device and browser characteristics (User Agent), and timestamp. The IP addresses are truncated or hashed (when used for reaching members across devices), and members’ direct identifiers are removed within seven days in order to make the data pseudonymous. This remaining pseudonymised data is automatically deleted within 180 days.

LinkedIn does not share the personal data of members with us; they only provide reports and alerts (which do not identify members) about our website audience and advertising performance. LinkedIn also provides retargeting for website visitors, enabling us to show personalised advertisements away from our website by using this data, but without identifying the LinkedIn member. LinkedIn also uses data that doesn’t identify members to improve advertising relevance and reach members across devices. LinkedIn members can control the use of their personal data for advertising purposes through their account settings.

Enquiries and visitor-driven contact

In order for visitors to contact us, and for us to respond, it is necessary to collect and store personally identifiable data which includes, but is not limited to:

  • Names
  • Company names
  • Job roles or titles
  • Addresses
  • E-mail addresses
  • Telephone numbers
  • Curriculum Vitae or résumés
  • LPI Capability Maps

Additionally, it is usual for us to be provided with contact information for other people within a client organisation, or within their nominated third-party suppliers and partners. Permission to supply this information to us is assumed upon its receipt and the information is used only for the purpose of fulfilling service obligations to our clients. 

Candidate information

We are a highly specialised recruitment consultancy working within the learning and development industry with a widely respected reputation. We have collected candidates’ details primarily through direct applications, advertisements, social media, headhunting, exhibitions and through specialised job websites.

These details are kept on a secure encrypted CRM database assessed to the IASME standard www.iasme.co.uk. Our database’s information security policies and controls have received IASME certification. The certification is risk-based and includes aspects such as physical security, staff awareness, and data backup. 

Whilst many generalist recruitment companies may choose to delete or remove data after a set period of time, we have at this point chosen not to do so. The specialist nature of our business means candidates will often remain candidates or even become clients over a greater period of time and on occasion also revert back to candidates through their working lifetime. It’s the nature of our industry.

We do, however, accept that after a continued period of no contact then those details are deleted as a matter of course to both refresh our database and maintain its accuracy in the future.

In all cases our aim is to ensure it’s clear to you that if you are opting to remain on the database, you will have given your consent for us to contact you regarding job opportunities and, with your permission, use your data for those purposes. We will not share your data with any third parties unless we are obliged to disclose data by law, or the disclosure is felt necessary for purposes of national security, investigation of criminal activities or avoidance of taxation, or we have your consent to do so. 

At all times you have the right to see the personal data we have on file about you. The data is available on request so please contact us for more information on obtaining your file. Should you wish for your data to be removed from our records then, again, please email requesting this.

Our intention is to keep you aware of job opportunities which arise and we believe should be of interest to you. At all times we simply wish to work closely with you in order to achieve the ultimate goal of securing new employment for you.

Our policy is to retain data for ten years, believing that if we have not made appropriate and measured contact with you over that period then we will delete your record from our database. This period is longer than some but is, in our opinion, a reflection of our niche sector and the intricate career paths of those we have supported.

Our data is held on a highly secure, fully managed, industry-leading content delivery network, with all candidate data kept in the UK. This is protected by a Web application firewall which protects against malicious traffic including bots, DDoS attacks, SQL injections and cross-site scripting attacks.

Job alerts

To provide jobseekers with timely information about new job roles, we offer a ‘job alerts’ email subscription. This data is entirely separate from our candidate information and we store only the minimum information required to provide this service. 

Candidate alerts

To provide employers with timely information about new candidates, we offer a ‘people alerts’ e-mail subscription. This data is entirely separate from our candidate information and we store only the minimum information required to provide this service. 

Your rights

In addition to the right of access to your data, you also have the following rights: erasure, restriction of processing, objection and data portability.

Retention of your data

Data is retained no longer than is necessary. However, unless a client has formally terminated a relationship, the data is kept with the sole purpose of meeting that client’s needs in the future. As outlined above, we may be required to provide trusted third parties with access to materials needed to perform their roles; in order for them to provide an effective service to us, it is expected that they retain these materials unless we specify otherwise. Any information, data or documents provided to trusted third parties is limited to what is required for them to execute their roles.

Withdrawal of consent

If you have provided us with your consent to process your data, for the purpose of using our services, you have the right to withdraw this at any time. In order to do so, please contact us by e-mailing info@blueeskimo.com

Concerns

If you have a concern about the way we collect and/or use your personal data, you should raise that concern with us in the first instance.

Contact

Please address any questions, comments and requests regarding our data-processing practices to the managing director, via info@blueeskimo.com

Changes to the privacy notice

This privacy notice may be changed at any time.