Most training companies say that recruitment companies don’t understand their needs
Blue Eskimo, the training and e-learning recruitment specialist, says that most training providers feel that standard recruitment companies aren’t providing enough satisfaction.
According to Blue Eskimo, many mainstream recruitment companies leave clients in the learning and development industry feeling dissatisfied.
"The problem is," says Blue Eskimo director Nick Bate, "that despite claiming to specialise in training, learning and e-learning, they actually don't have any industry knowledge or experience. They are such large companies, that to them the learning and development industry is no different from any other."
This problem manifests itself in recruitment companies wasting a lot of their clients' time, believes Bate. "Because they don't understand the industry, and what people within it do, our clients tell us that mainstream recruitment companies often send them far too many CVs, mostly from unsuitable candidates, leaving most of the short-listing job to the client. This understandably annoys clients, because they're paying a recruitment company to lighten the load of acquiring new people, not just as a supplier of CVs. Also, in the majority of cases, the potential candidates have either not been interviewed or have been assessed through little more than a cursory chat. So when candidates arrive, they are often not up to the job."
Blue Eskimo believes that quality is better than quantity. All of its candidates are properly assessed, in a thorough interview, by a person who has direct experience of working in the learning and development industry. "All of our team has worked in the training industry," says Bate. "We speak the same language as our clients and understand our candidates. When we propose someone for a role, we are 100% certain that they can do the job. Every time. We don't believe in messing our clients around."
This commitment to quality over quantity is something which is driving Blue Eskimo's business forward, says Bate. "The big recruitment agencies provide access to vast numbers of people," concludes Bate, "but what's the point if most of those people aren't suitable for the advertised job?"