A well-established, market-leading organisation is seeking an experienced Learning & Development Manager to drive its learning strategy and foster a culture of continuous growth. This is a pivotal role responsible for setting up an L&D function from scratch, designing, implementing, and overseeing impactful training initiatives across a multi-site operation. The successful candidate will inspire and support employees at all levels, ensuring the workforce is equipped with the skills and knowledge required to deliver outstanding customer service and business performance.The role can be based at various UK locations, with regular travel to multiple sites required.
This job aligns to the LPI’s Capability Map see how
Responsibilities
- Develop the L&D strategy and manage learning and development for all internal employees
- Research, implement and manage a Learning Management System (LMS)
- Review and improve onboarding and induction processes for new employees
- Identify skills gaps across the business and design tailored learning solutions
- Create and deliver training content, including workshops, e-learning, user guides and video resources
- Gain a working understanding of business systems to design effective training materials
- Monitor and coach employees through their first year of training and development
- Foster a strong culture of learning and development across the organisation
- Partner with managers and teams to identify and address training needs
- Manage the L&D team as it grows
Skills
- Strong communication and leadership skills, with the ability to inspire and engage employees
- Creative approach to learning design, able to apply different methods to suit varying learning styles
- Ability to manage multiple projects across a multi-site organisation
- Proficient in developing engaging training resources and utilising modern learning tools
- Knowledge of learning technologies and LMS platforms
Experience
- Proven track record in a Learning and Development Manager role or similar
- Experience working in a multi-site business environment preferred
- Background in designing, implementing and evaluating training initiatives
- Experience in implementing or managing LMS platforms
Education
- Degree or equivalent experience in Learning Development, Human Resources, or related discipline
- Professional LD or training qualifications CIPD or equivalent are desirable
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The LPI Capability Map
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Design and develop solutions
Design and develop solutions
4 – Strategic
(Co-)Designing and developing learning experiences and solutions that include appropriate formal and informal learning solutions, resources and performance support, ensuring that business, performance and learner requirements are met.
Strategy and operations
Develop L&D capability
4 – Strategic
Keeping L&D’s capabilities current and future-ready.
L&D strategy
4 – Strategic
Aligning the learning strategy with the business strategy, planning to move the business forward and guiding execution of L&D tactics in line with strategy.
Manage and improve L&D processes
4 – Strategic
Managing L&D business processes and their continuous improvement.
Manage L&D resources
4 – Strategic
Ensuring adequate capacity, availability and optimal utilisation of people, facilities and equipment to meet current and future organisational learning requirements and provide a seamless end-to-end customer experience.
Manage technology for learning
4 – Strategic
Working with others to manage the technology strategy, roadmap and tools used to enable the individual and organisational learning and performance needs of today – and the innovations of tomorrow.
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Your recruiter
Katie Beck
Katie connects clients with top L&D, eLearning, and training professionals.
Committed to building lasting relationships, Katie makes recruitment seamless, collaborative, and successful. Whether hiring or job seeking, she brings energy, expertise, and a people-first approach to help individuals achieve their goals.
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