An outstanding opportunity to join a rapidly growing, cutting-edge organisation in the learning tech space! They are looking for an Implementation Specialist, to support the Implementation Team to deliver stand-out portals and innovative learner journeys to their customers following their strategic implementation structure and process. London/Cambridge 1-2 days per week
Stand out from other candidates, with the LPI’s Capability Map see how
Responsibilities
- Take the lead on the implementation process for new customers, ensuring the roll-out of the customer’s portals are delivered on time
- Work with the Delivery & Success Team to analyse and evaluate customer needs to build the best solution and exceed those needs
- Run delivery activities within agreed timeframes
- Provide guidance and support on technical and non-technical related questions to customers
- Present feedback to Engineering/Product teams on improvements to enhance customer engagement
Skills
- Strong project management skills
- Knowledge and experience of troubleshooting, APIs & SSO configuration
- Ability to adapt to discuss highly technical subject matter, and then communicate it back in a less complex way to different stakeholders
Experience
- Minimum 2 years of technical implementation experience
- Previous deployment experience of Learning PlatformEdTech products
Education
- Certifications in relevant areas are desirable
Apply now
Your recruiter
Barney Heath
Barney is a dedicated recruiter, who is enthusiastic and meticulous in his approach. Barney recruits for roles across L&D, with a particular focus on learning technologies roles. If you need to speak with a recruiter about learning tech roles, Barney’s the one to call.
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