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Implementation Specialist

c£35K Basic Salary + Bonus
  • Ref: 3637
  • Permanent
  • Greater London

An outstanding opportunity to join a rapidly growing, cutting-edge organisation in the learning tech space! They are looking for an Implementation Specialist, to support the Implementation Team to deliver stand-out portals and innovative learner journeys to their customers following their strategic implementation structure and process. London/Cambridge 1-2 days per week

Stand out from other candidates, with the LPI’s Capability Map see how

Responsibilities

  • Take the lead on the implementation process for new customers, ensuring the roll-out of the customer’s portals are delivered on time
  • Work with the Delivery & Success Team to analyse and evaluate customer needs to build the best solution and exceed those needs
  • Run delivery activities within agreed timeframes
  • Provide guidance and support on technical and non-technical related questions to customers
  • Present feedback to Engineering/Product teams on improvements to enhance customer engagement

Skills

  • Strong project management skills
  • Knowledge and experience of troubleshooting, APIs & SSO configuration
  • Ability to adapt to discuss highly technical subject matter, and then communicate it back in a less complex way to different stakeholders

Experience

  • Minimum 2 years of technical implementation experience
  • Previous deployment experience of Learning PlatformEdTech products

Education

  • Certifications in relevant areas are desirable
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  • LPI Capability Map Ambassador

The LPI Capability Map

It may help your application for this job if you submit your Capability Map Competency Profile, in addition to your CV.

What can the Capability Map do for you?

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Your recruiter

Barney Heath

Barney Heath

Barney is a dedicated recruiter, who is enthusiastic and meticulous in his approach. Barney recruits for roles across L&D, with a particular focus on learning technologies roles. If you need to speak with a recruiter about learning tech roles, Barney’s the one to call.

Talk to Barney Heath


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