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IT/Systems Trainer

£35K - £45K Basic Salary + Benefits

Location London
Sector Training
Job type Permanent
Role Operations and delivery
Job ref EK2547
Work hours Full time

Following an increase in workload, our client are looking for an additional Trainer to join their team.

You will be responsible for the majority of BAU training for new joiners delivering training via Trainer led classrooms, video tutorials, WebEx and coaching.

Key responsibilities

  • Take on all business as usual training for new front office users
  • Understand existing systems and deliver high quality training
  • Resolve user queries via email, phone and other mediums
  • Update and write user guides
  • Help with training related administrative tasks including booking meeting rooms and sending invitations

Qualifications

  • TAP, CELTA or PGCE advantageous

Education

  • Educated to degree level ideally in finance or business-related field

Experience

  • Minimum 3 years’ experience in a systems training role or equivalent
  • Experience in a financial services company is advantageous
  • SharePoint and CRM experience are desirable

Skills

  • Excellent command of the English language with impeccable writing skills
  • Good working knowledge of Microsoft packages
  • Able to create training videos using Camtasia
  • Ability to work away from the office when required
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