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Implementation Manager

£30K-£50K Basic Salary (dependent on experience)

Location London
Sector E-learning, Learning technologies
Job type Permanent
Role Operations and delivery, Management and senior
Job ref KB2751

Our client is an innovative, creative and unique online training provider specialising in the provision of valuable and effective digital learning solutions.

You will be working in an enthusiastic and forward-thinking environment with a passion for technology!

Key responsibilities

  • Guide and advise clients throughout the implementation of the learning platform
  • Work closely with the clients to understand their learning objectives
  • Challenge clients with new ways of thinking
  • Collaborate with internal design teams, acting as the voice of the client, ensuring features on the platform meet their objectives
  • Advise clients on how to get the most out of the learning platform
  • Maintain a strong technical understanding of the product

Experience

  • Minimum 2 years’ experience consulting with clients regarding a digital product, e.g. learning platform, website design or bot design
  • Knowledge of or experience of implementing Learning Experience Platforms is beneficial but not essential

Skills

  • Excellent communication skills and ability to discuss the product confidently with clients
  • Demonstrable time management, organisational and planning skills
  • Personable individual, with an enthusiastic “can-do” approach
  • An understanding of integration technologies and systems, such as plug-in, iframes, bots and widgets would be beneficial
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