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CRM Developer & Support Analyst

C£25K Basic Salary+ Benefits

Location Southeast, Brighton
Sector Learning and development
Job type Permanent
Role Operations and delivery
Job ref AS2629

A unique opportunity to join an organisation with a truly socially valuable mission. You will to help develop learning technology making a genuine difference in the health sector and benefiting us all.

You will join a great working environment with an established organisation supporting sales and operations teams with the tools to build long lasting customer relationships.

Key responsibilities

  • Ownership of all CRM related issues and liaison with in house technical and external partner teams for resolution.
  • Supporting integration and development of the CRM system
  • Providing business information and customer insight data
  • Working with end-users to gather requirements, map and develop processes
  • Specify and deliver timely enhancements to the existing CRM solution
  • Work closely with the in-house developers and delivery partners
  • Provide operational support of our cloud infrastructure

Qualifications

  • Relevant qualifications are desirable

Education

  • Relevant education is advantageous

Experience

  • Good understanding of business intelligence solutions such as MSSQL & PowerBI
  • Previous experience working with cloud technologies such as Azure/AWS/O365
  • Demonstrable experience working with Microsoft Dynamics in both an operational and development environment

Skills

  • Ability to communicate at all levels
  • Excellent problem solver
  • Able to manage multiple changing priorities
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Working with the Learning & Performance Institute

Blue Eskimo enjoys a unique relationship with the Learning & Performance Institute, as its nominated recruitment provider. And, as a company that’s accredited by the LPI, we operate within its guidelines and uphold its standards.

Find out more plus 20% off your LPI membership, when you register with Blue Eskimo