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Salesforce L&D Consultant - 6 Month FTC

£65K -£70K Basic Salary
#jobs #Learning and development consulting
  • Ref: 3632
  • Contract
  • Life assurance, Pension
  • Greater London

A unique opportunity for a Salesforce L&D consultant to join a high-end luxury goods organisation with international travel (NY, LA, Beijing, Shanghai, London). Working closely with Head of Client Development, Operations Systems you will be responsible for the creation and delivery of a training program to a globally dispersed sales team. This role is a 6-month assignment based out of London with flexible hybrid working arrangements. International travel may require being away for a number of weeks at a time.

This job aligns to the LPI’s Capability Map see how

Responsibilities

Responsibilities:

  • Understand the Salesforce (SF) strategy and how this is translated into job roles. 
  • Assess & matrix the SF skills and capabilities of the global sales team and then the wider SF user group.
  • Determine company wide proficiency levels (base line, advanced, expert) based on job classification (i.e., Assistant, Associate Director, Director etc) 
  • Create an interactive program / training suite and timetable for global rollout. 
  • Design training content, videos, workshops, manuals, checklists, glossary, work instructions
  • Deliver training program (where possible) in person across all sites.
  • Develop and integrate assessment method / scorecard / feedback loop. 
  • Allow for assessment, review period and refinement. 
  • Create central training database where all literature is centrally stored and controlled. 

Skills

  • Strong communicator with ability to engage with all levels across the business. 
  • Able to travel and spend a few weeks at a time at each of our locations (NY, LA, Beijing, , London) 
  • Able to create interesting and engaging training content / materials. 
  • Comfortable with presenting to large audiences 
  • Understanding learning and development strategies 

Experience

  • Experience of Salesforce and understands how CRMs are used and can add value.

Education

  • Relevant Learning and Development qualification or experience in a similar role

Qualifications

  • Relevant Learning and Development qualification or experience in a similar role
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  • LPI Capability Map Ambassador

The LPI Capability Map

It may help your application for this job if you submit your Capability Map Competency Profile, in addition to your CV.

What can the Capability Map do for you?

Find out how the LPI’s Capability Map can help you land exactly the right job.

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Design and develop solutions

Create and manage content
4 – Strategic

(Co-)Creating relevant learning content using sound learning design principles, and ensuring content is aligned with needs analysis and learning solution design and assessment strategy. Editing content when required to maintain, accuracy and relevance.

Curation
4 – Strategic

Gathering, verifying, adding meaning to, organising and sharing information/resources to serve a defined learning- or performance-related purpose. Using digital tools and non-digital /manual techniques to achieve this.

Design and develop solutions
4 – Strategic

(Co-)Designing and developing learning experiences and solutions that include appropriate formal and informal learning solutions, resources and performance support, ensuring that business, performance and learner requirements are met.

Manage projects
4 – Strategic

Initiating, planning, executing, controlling and closing the work of teams on L&D projects to achieve goals and meet success criteria.

Performance support
3 – Advanced

Ensuring resources are available for improving performance, tagging and placing them within the context of the workflow and need as an output of performance consulting, the information architecture and learning solution design.

Facilitate learning

Facilitate face-to-face learning
4 – Strategic

Facilitating face-to-face learning events, using engaging facilitation skills to actively involve people in learning, motivate them to adopt desired behaviours and meet agreed session outcomes.

Facilitate live virtual learning
4 – Strategic

Facilitating interactive virtual-learning events using varied and regular interactive opportunities to encourage participation with the overall aim of meeting the session objectives/outcomes.

Strategy and operations

Develop L&D capability
4 – Strategic

Keeping L&D’s capabilities current and future-ready.

L&D strategy
4 – Strategic

Aligning the learning strategy with the business strategy, planning to move the business forward and guiding execution of L&D tactics in line with strategy.

Manage and improve L&D processes
4 – Strategic

Managing L&D business processes and their continuous improvement.

Manage technology for learning
3 – Advanced

Working with others to manage the technology strategy, roadmap and tools used to enable the individual and organisational learning and performance needs of today – and the innovations of tomorrow.

How do your skills measure up for this job? Create your own LPI Capability Map

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Your recruiter

Paul Smith

Paul Smith

Paul is a knowledgeable recruiter with over twenty years’ experience in finding excellent L&D talent. He’s very much results-driven and has a strong commercial acumen and in-depth understanding of employment law. If you are looking to hire contract resource, Paul is the person to speak too.

Talk to Paul Smith

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