Blue Eskimo
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Global Delivery Lead – Client Services

c£60K Basic Salary
  • Ref: 3457
  • Permanent
  • Pension
  • Greater London

A superb opportunity exists for an experienced Global Delivery Lead to join a forward-thinking provider of professional development solutions. The Global Delivery Lead will be responsible for leading and managing the organisation’s global operations to support positive P&L, program management quality, team engagement and client satisfaction outcomes, in line with the organisational strategy and vision.

Stand out from other candidates, with the LPI’s Capability Map see how


  • Work with COO to identify and execute strategic Delivery Team initiatives, including overseeing allocation of time and resource
  • Drive client retention and expansion, working with commercial teams to improve client stakeholder management and implementing processes to measure client satisfaction 
  • Lead and manage the global delivery team, supporting regional team leaders to manage local operations and P&L’s
  • Ensure consistency and governance on delivery processes globally
  • Take ownership of the systems used by the delivery team, ensuring that the system is integrated across the business and adopted efficiently
  • Support and lead on the future growth strategy, enhancing the current associate base and forecasting future resourcing plans


  • Interpersonal gravitas, with strong influence and presence skills
  • A natural leader who is driven and can work well under pressure in a fast-paced environment
  • Highly organized with excellent time and task management skills
  • Proficient in Microsoft Office, including Word, PowerPoint, Excel and Teams


  • A minimum of 5 years experience in a global operations manager role in the education or LD sector
  • Experience leading and managing diverse teams
  • Experience of working with corporate clients from either sales or delivery perspectives
  • Prior PL management experience
  • Experience with behavioural change leadership development an advantage
  • Experience structuring, improving and managing the integration of operational project management systems


  • Educated to degree level or equivalent
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  • LPI Capability Map Ambassador

The LPI Capability Map

It may help your application for this job if you submit your Capability Map Competency Profile, in addition to your CV.

What can the Capability Map do for you?

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Your recruiter

Katie Beck

Katie Beck

Katie is our recruitment team leader, supporting and guiding the team to find exceptional L&D talent for brilliant L&D opportunities. She possesses six years’ experience in L&D recruitment – across all levels of roles and all types of organisations.

Talk to Katie Beck

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