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Client Success Manager – Compliance, Learning & Performance

£50K-£70K Basic + £20K Bonus

Location Home-based
Sector Learning Providers
Job type Permanent
Role Sales
Job ref 2918
Benefits Bonus scheme, Pension

An exciting opportunity with a provider of AI powered compliance, learning and performance and behavioural change solutions with an enviable client base. As an Account Director you will be responsible for growing a select number of accounts by engaging with and influencing key client stakeholders, maximising their investment, identifying their challenges and pain points and helping in the pre-implementation stages when required.

Stand out from other candidates, with the LPI’s Capability Map see how


Responsibilities

  • Manage and grow a selection of key accounts
  • Achieve personal sales and account growth targets (Circa £700K)
  • Create and implement contact strategies and account plans
  • Anticipate client needs and discover new opportunities within new divisions of existing accountsDevelop new business via warm lead conversion and outbound activity
  • Lead client engagement activities and deliver client service excellence
  • Achieve trusted adviser status through solutions based engagement
  • Collaborate with internal marketing, sales and development teams

Skills

  • Excellent problem solving and consultative sales ability
  • Strong knowledge of technology enables performance support solutions
  • Adept at developing high value client relationships
  • Excellent written and verbal communications skills
  • Strong rapport building skills
  • Good attention to detail
  • Growth mindset with a ‘can do’ attitude
  • Results driven and tenacious

Experience

  • Several years of success as a Client Success Manager, Account Manager Account Director role, or similar
  • Sales experience within EdTech, or an LD, change management focused consultancy
  • Proven ability to achieve personal annual sales targets of 500K to 1M
  • Experience of dealing with senior stakeholders in different countries and time zones
  • Experience of selling to senior HR, LD and compliance decision makers
  • Proven history of identifying, closing and developing new name business
  • A genuine interest in areas such as LD, performance improvement and risk management

Education

  • Degree level or equivalent would be beneficial

Qualifications

  • Formal training in any sales methodologies would be an advantage

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LPI Capability Map

If you plan to apply for this job, it may help your application to submit your Capability Map Competency Profile, in addition to your CV.


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Working with the Learning & Performance Institute

Blue Eskimo enjoys a unique relationship with the Learning & Performance Institute, as its nominated recruitment provider. And, as a company that’s accredited by the LPI, we operate within its guidelines and uphold its standards.

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